1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we
explain how we will treat your personal information.
1.2 By using our website and agreeing to this policy, you consent to our use of cookies in
accordance with the terms of this policy.
2. Collecting Personal Information
2.1 We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website
(b) information that you provide to us when registering with our website
(c) information that you provide when completing your profile on our website
(d) information that you provide to us for the purpose of subscribing to our email
notifications and/or newsletters
(e) information that you provide to us when using the services on our website, or that is
generated in the course of the use of those services
(f) information relating to any purchases you make of goods, or any other transactions
that you enter into through our website
(g) information that you post to our website for publication on the internet
(h) information contained in or relating to any communication that you send to us or send
through our website
(i) any other personal information that you choose to send to us
2.2 Before you disclose to us the personal information of another person, you must obtain
that person's consent to both the disclosure and the processing of that personal
information in accordance with this policy.
3. Using Personal Information
3.1 Personal information submitted to us through our website will be used for the purposes
specified in this policy or on the relevant pages of the website.
3.2 We may use your personal information to:
(a) administer our website and business;
(c) enable your use of the services available on our website;
(d) send you goods purchased through our website;
(e) supply to you services purchased through our website;
(f) send statements, invoices and payment reminders to you, and collect payments from
you;
(g) send you non-marketing communications;
(h) send you email notifications that you have specifically requested;
(i) send you our email newsletter, if you have requested it (you can inform us at any time
if you no longer require the newsletter);
(j) send you marketing communications relating to our business which we think may be
of interest to you, by post or, where you have specifically agreed to this, by email or
similar technology (you can inform us at any time if you no longer require marketing
communications);
(k) provide third parties with statistical information about our users (but those third parties
will not be able to identify any individual user from that information);
(l) deal with enquiries and complaints made by or about you relating to our website;
(m) keep our website secure and prevent fraud;
(n) verify compliance with the terms and conditions governing the use of our website
3.3 If you submit personal information for publication on our website, we will publish and
otherwise use that information in accordance with the licence you grant to us.
3.4 We will not, without your express consent, supply your personal information to any
third party for the purpose of their or any other third party's direct marketing.
3.5 All our website financial transactions are handled through our payment services
provider, Barclays Bank Plc. You can review the provider's privacy policy at
http://www.barclaycard.co.uk/business. We will share information with our payment
services provider only to the extent necessary for the purposes of processing
payments you make via our website, refunding such payments and dealing with
complaints and queries relating to such payments and refunds.
4. Disclosing Personal Information
4.1 We may disclose your personal information to [any of our employees, officers, insurers,
professional advisers, agents, suppliers or subcontractors] insofar as reasonably
necessary for the purposes set out in this policy.
4.2 We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information
to others for the purposes of fraud prevention and reducing credit risk);
(d) to any person who we reasonably believe may apply to a court or other competent
authority for disclosure of that personal information where, in our reasonable opinion,
such court or authority would be reasonably likely to order disclosure of that personal
information.
4.3 Except as provided in this policy, we will not provide your personal information to third
parties.
5. International Data Transfers
5.1 Information that we collect may be stored and processed in and transferred between
any of the countries in which we operate in order to enable us to use the information
in accordance with this policy.
5.2 Information that we collect may be transferred to the following countries which do not
have data protection laws equivalent to those in force in the European Economic Area:
the United States of America, Russia, Japan, China and India.
5.3 Personal information that you publish on our website or submit for publication on our
website may be available, via the internet, around the world. We cannot prevent the
use or misuse of such information by others.
5.4 You expressly agree to the transfers of personal information described in this Section 6.
6. Retaining Personal Information
6.1 This Section 7 sets out our data retention policies and procedure, which are designed
to help ensure that we comply with our legal obligations in relation to the retention and
deletion of personal information.
6.2 Personal information that we process for any purpose or purposes shall not be kept for
longer than is necessary for that purpose or those purposes.
6.3 Notwithstanding the other provisions of this Section 7, we will retain documents
(including electronic documents) containing personal data:
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal
proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information
to others for the purposes of fraud prevention and reducing credit risk).
6.4 Web mail directory member’s details have been provided to INSOL International by
their respective member association or by you as an individual. The association/you
have agreed that your data can appear on INSOL International’s electronic database
for members, in the printed membership directory and that members will be provided
with various member services from INSOL International, including electronic mailings
and printed mailings.
7. Security of Personal Information
7.1 We will take reasonable technical and organisational precautions to prevent the loss,
misuse or alteration of your personal information.
7.2 We will store all the personal information you provide on our secure (password- and
firewall-protected) drive.
7.3 All electronic financial transactions entered into through our website will be protected
by encryption technology.
7.4 You acknowledge that the transmission of information over the internet is inherently
insecure, and we cannot guarantee the security of data sent over the internet.
8. Amendments
8.1 We may update this policy from time to time by publishing a new version on our
website.
8.2 You should check this page occasionally to ensure you are happy with any changes to
this policy.
9. Your Rights
9.1 You may instruct us to provide you with any personal information we hold about you;
provision of such information will be subject to:
(a) the supply of appropriate evidence of your identity (for this purpose, we will usually
accept a photocopy of your passport certified by a solicitor or bank plus an original
copy of a utility bill showing your current address).
9.2 We may withhold personal information that you request to the extent permitted by law.
9.3 You may instruct us at any time not to process your personal information for marketing
purposes.
9.4 In practice, you will usually either expressly agree in advance to our use of your
personal information for marketing purposes, or we will provide you with an opportunity
to opt out of the use of your personal information for marketing purposes.
10. Third Party Websites
10.1 Our website includes hyperlinks to, and details of, third party websites.
10.2 We have no control over, and are not responsible for, the privacy policies and practices
of third parties.
11. Updating Information
11.1 Please let us know if the personal information that we hold about you needs to be
corrected or updated.
12. Cookies
12.1 Our website uses cookies.
12.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent
by a web server to a web browser and is stored by the browser. The identifier is then
sent back to the server each time the browser requests a page from the server.
12.3 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie
will be stored by a web browser and will remain valid until its set expiry date, unless
deleted by the user before the expiry date; a session cookie, on the other hand, will
expire at the end of the user session, when the web browser is closed.
12.4 Cookies do not typically contain any information that personally identifies a user, but
personal information that we store about you may be linked to the information stored
in and obtained from cookies.
12.5 We use both session and persistent cookies on our website.
12.6 Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 11) you can block cookies using the cookie handling
override settings available by clicking "Tools", "Internet Options", "Privacy" and then
"Advanced";
(b) in Firefox (version 39) you can block all cookies by clicking "Tools", "Options",
"Privacy", selecting "Use custom settings for history" from the drop-down menu, and
unticking "Accept cookies from sites"; and
(c) in Chrome (version 44), you can block all cookies by accessing the "Customise and
control" menu, and clicking "Settings", "Show advanced settings" and "Content
settings", and then selecting "Block sites from setting any data" under the "Cookies"
heading.
12.7 Blocking all cookies will have a negative impact upon the usability of many websites.
12.8 If you block cookies, you will not be able to use all the features on our website.
12.9 You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 11), you must manually delete cookie files (you can find
instructions for doing so at http://windows.microsoft.com/en-gb/internetexplorer/delete-manage-cookies#ie=ie-11);
(b) in Firefox (version 39), you can delete cookies by clicking "Tools", "Options" and
"Privacy", then selecting "Use custom settings for history" from the drop-down menu,
clicking "Show Cookies", and then clicking "Remove All Cookies"; and
(c) in Chrome (version 44), you can delete all cookies by accessing the "Customise and
control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing
data", and then selecting "Cookies and other site and plug-in data" before clicking
"Clear browsing data".
12.10 Deleting cookies will have a negative impact on the usability of many websites.
13. Data Protection Registration
13.1 We are exempt from registering with the UK Information Commissioner's Office as we
are a non-profit organisation.
13.2 However we adhere to the principles of the Data Protection Act and understands best
practice for managing information.
14. Our Details
14.1 This website is owned and operated by INSOL International.
14.2 We are registered in England and Wales under registration number 3037353, and our
registered office is at 6-7 Queen Street, London EC4N 1SP.
14.3 Our principal place of business is at 6-7 Queen Street, London EC4N 1SP.
14.4 You can contact us by writing to the business address given above, or by telephone
on 0207 248 3333.